Patient Coordinator

Full time Sharif Eye Center in Clinical Psychology Email Job
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Job Detail

  • Offered Salary 1000
  • Career Level Executive
  • Experience 2 Years
  • Gender Female
  • Qualifications Degree Bachelor
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Job Description

  • MUST BE FEMALE ARABIC
  • MANDATORY HAVE EXPERIENCE IN HEALTHCARE
  • Manage all incoming clients and any phone calls in a professional manner.
  • Ensure all paperwork (digital and non-digital) is prepared, recorded and filled accordingly.
  • Ensure all Clinic staff are continuously advised and updated on appointments, cancellations and any rescheduled appointments.
  • Manage the daily schedule of the clinic and all bookings.
  • Ensure all client information is kept confidential and any sensitive information is protected at all times.
  • Escort clients to the nursing station at the time of their appointment.
  • Greet clients and create a warm and welcoming environment.
  • Perform any ad hoc duties as required to assist in the daily Clinic operation.
  • Provide information to patients on clinic services, and schedule meetings where necessary with the appropriate staff for further information on treatments offered at the Clinic.
  • Ensure the highest level of customer service is always provided.
  • KPIs for quality of care. Exit surveys and handle patient complaints and encourage patients for positive testimonials.
  • Post-visit follow up calls to select patients.
  • Monthly admin meetings with nursing station staff to ensure smooth patient management and flow.

Job Types: Full-time, Contract
Contract length: 36 months

COVID-19 considerations:
All clinic staff is mandatory to wear mask.
all patients and clients must is mandatory to wear mask.

Experience:

  • health care: 1 year (Preferred)

Language:

  • arabic and english (Preferred)

Application Deadline: 21/04/2022

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